Booking conditions

1. Booking and confirmation

A booking is confirmed when we receive the 30% deposit, by PayPal (also with a card, no account needed) or by card through Stripe. Payments are confirmed instantly. The confirmation email is your contract.

The price shown includes the accommodation and the final cleaning. It excludes Rome's tourist tax, which is collected at check-in as required by the city.

2. Balance

The balance (70%) is due 14 days before arrival, by PayPal or card payment link. For bookings made less than 14 days before arrival the full amount is due at booking or the balance at check-in, as agreed in the confirmation.

3. Cancellation

Cancellation up to 14 days before arrival: full refund of the deposit and of any balance paid. Cancellation within 14 days of arrival or no-show: the deposit is retained; any balance already paid is refunded. If we manage to re-let the same dates we refund the deposit as well.

If we have to cancel, for whatever reason, we refund everything you paid within 14 days and, where possible, offer an equivalent apartment. If the cancellation is due to us, we also pay you an amount equal to the deposit.

Right of withdrawal: as this is an accommodation service for specific dates, the 14-day right of withdrawal does not apply (art. 59(1)(n) Italian Consumer Code; art. 16(l) Directive 2011/83/EU). You may cancel under the conditions above.

4. Guests, identification and rules

Only the guests named in the booking may stay, up to the stated capacity. Italian law (art. 109 TULPS) requires every guest to show a valid ID document at check-in for registration with the police portal. No smoking indoors, no parties or events, quiet hours 23:00–07:00, respect of the building rules. Damage beyond normal wear is charged at cost.

5. Check-in and check-out

Check-in and check-out times are shown on each apartment page. Arrivals after 21:00 must be agreed in advance and may carry a €25 surcharge. Late check-out is possible when the calendar allows, on request.

6. Liability

We are responsible for providing the apartment as described. Except in cases of wilful misconduct or gross negligence, we are not responsible for personal belongings, for interruptions of utilities outside our control, or for events of force majeure. Nothing in these conditions limits your rights as a consumer under Italian and EU law.

7. Law and disputes

Italian law applies. For consumer disputes the competent court is that of the consumer's residence in Italy or, for non-residents, Rome.

Complaints: write to info@midaaccommodation.com or by certified email (PEC) to midaaccommodation@legalmail.it. We reply within 14 days.